Job Vacancies
We pride ourselves in providing excellent customer service
The Carpet Stop is a family-run business with an ethos of ensuring that customer needs come first and treating all customers how we want to be treated.
We are a reputable carpet and flooring company established in 2007. Over the last 17 years, we have expanded to have five branches, one mobile store, and our online store.
Carpet/Flooring Sales Advisor
Do you have face-to-face carpet and flooring sales experience?
Due to continued growth, we are looking for an additional member of our experienced sales team. This role will be at our Derby store, with the need to provide occasional cover in other stores.
Job Overview:
We are seeking a dynamic Sales Advisor to join our team in providing exceptional customer service and driving sales within our retail environment.
This role is an exciting opportunity for a motivated individual to contribute to our team and grow within the retail industry. Join us as a Carpet Sales Advisor and be part of a vibrant team dedicated to delivering outstanding customer experiences.
Due to the nature of the business, the role includes working on a Saturday or Sunday, 37.5 Hours per week.
Job Types: Full-time, Permanent
Pay: £22,500.00-£25,500.00 per year plus commission and bonuses.
Benefits:
- Company pension
- Free Parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
Experience:
- Carpet Sales: 2 years (required)
- Customer service: 2 years (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location:
- In-person
This role involves the following:
- Dealing with customers face-to-face and over the phone to help them purchase the right products/services to meet their needs.
- Carrying out home visits to take precise measurements and provide a home consultation service.
- Sharing product knowledge and advising customers.
- Providing customers with estimates/
- Responding to email/social media enquiries.
- Updating customer details using a CRM software system.
- Ensuring the store is kept presentable and tidy.
- Supporting colleagues within the store.
To be successful, the following qualities are required:
- Strong communication skills.
- Good understanding of arithmetic.
- Experience working in the carpet/flooring industry.
- Face-to-face sales experience.
- Basic knowledge of cutting/laying carpets.
- Excellent interpersonal skills.
- Excellent level of customer service.
- Smart appearance.
- Have confidence when dealing with customers.
- Have a UK Driving license.
- Strong sales acumen with a proven track record of meeting sales targets.
If this Carpet Sales Advisor role describes you and you can see yourself making an excellent contribution to this cutting-edge organisation, then please apply now by sending your CV and a cover letter to [email protected]
Carpet Fitter
Our stores are getting busier, and to help provide the best customer service, we need more experienced domestic carpet fitters to join our well-established team.
Job Overview:
The role centres around ensuring customers receive the best service possible by prioritising their needs. You must be highly motivated, approachable, and able to build rapport with customers.
You will be based in Derby, where you will be required to collect stock daily and travel to work in the Midlands.
For this role, you will work five days a week with other team members in
a good, friendly atmosphere. We offer this role as a permanent or sub-contractor role for the right candidate.
This job will require daily attendance at the warehouse in Derby. Please ensure you can commute.
Job Types: Full-time, Part-time, Permanent
Pay: £25,500.00-£35,000.00 per year
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Experience:
- Floor Fitting: 2 years experience (required)
- Free Parking
Licence/Certification:
- Full UK driver's license. (required)
Work Location:
- In-person
For the right candidate, we offer:
- Competitive Salary
- Contributory Pension Scheme
- Paid 28 days holiday per annum
- Free On-site parking
- Opportunities to further develop skills and experience
- Employee Discount
- Team leader opportunities are also available, mentoring junior members of the team as part of their apprenticeship.
- Company van provided
In this role, you will be responsible for:
- Manual lifting, including the lifting of heavy items.
- Measuring, cutting, and rolling carpets and floorcoverings at the warehouse.
- Reading the floorplans provided.
- Complete any necessary floor preparation.
- Working independently or as part of a fitting team to lay underlay, carpet, vinyl or LVT.
- Maintaining safe working practices.
- Responsible for sensibly driving company vehicles.
- Undertaking deliveries from the warehouse.
- Compliance with health and safety guidelines.
- Ensuring you are presentable, polite and tidy.
- Time record keeping.
- Complying with GDPR for customer data.
To be successful in this Carpet Fitter role, you need to have the following skills:
- At least two years previous experience within the last five years as a Carpet Fitter/Floor layer role.
- Good practical skills, including domestic carpets, vinyl, LVT and floor preparation.
- Excellent Attention to detail.
- To be physically fit enough to carry heavy carpet rolls.
- A polite and pleasant manner for dealing with customers.
- The ability to work quickly and accurately.
- To be aware of health and safety issues.
- Good numeracy skills in working out measurements.
If this Carpet Fitter role describes you and you can see yourself making an excellent contribution to this organisation, please apply now by sending your CV and a cover letter to [email protected]
Due to the high volume of applications, if we do not respond to you within 28 days, please consider yourself unsuccessful on this occasion; however, we will keep your details on our database and contact you for any future roles.
